Frequently Asked Questions
What is MAMA KUNA Cacao?
MAMA KUNA cacao is made from 100% single origin Colombian cacao from Valle del Cauca. Our cacao is traditionally crafted with nothing added and nothing removed.
What is the difference between Cacao Balls and Cacao Powder?
Our Cacao Balls are shaped by hand and come in individual 14g portions, ideal for one cup. Our Cacao Powder is traditionally grated by hand, offering more flexibility when measuring your serving.
How much cacao should I use?
For a standard cup, we recommend 14g of cacao with approximately 250 ml of water or milk. You can adjust the amount according to your preferred intensity.
Is MAMA KUNA sweetened?
No. MAMA KUNA cacao is 100% cacao with no added sugar, additives or preservatives. You can sweeten your cup according to your taste.
How do I prepare MAMA KUNA cacao?
Warm approximately 250 ml of water or milk, add your cacao and stir until smooth. You can use a whisk, milk frother, blender or traditional molinillo.
How should I store my cacao?
Keep the package tightly closed and store it in a cool, dry place away from direct light and heat. The recommended storage temperature is 18 to 28°C (65 to 82°F).
Can I use MAMA KUNA for recipes?
Yes. MAMA KUNA can be used in smoothies, desserts, sauces and savory preparations. Since it is 100% cacao, recipes may need adjustments to balance its natural intensity.
How many servings are in each package?
Each 280g package contains approximately 20 servings of 14g.
Do you ship within the USA?
Yes. MAMA KUNA ships within the United States. Shipping options and delivery times are shown during checkout.
I have a question about my order. How can I contact you?
Visit our Support page or contact us through our customer service form. We will be happy to help with questions about orders, shipping, returns or our products.